Cognitive Biases and Heuristics: Influence, Deviation, And Assumptions
Cognitive bias and heuristics lie at the heart of all our decision-making, from large to small. They shape both our actions and our perceptions of the world. What's more, because these biases are systematic patterns in the way we think.
Expectation management is a proven practice in business. It builds credibility and trust with stakeholders, reduces tension between the company and customers, improves alignment with internal teams, and increases the efficiency of your organization.
We've all seen the 80-20 rule in action. These are some of the most important and influential principles and rules that have shaped society as we know it today. Find out how the world of business and society at large is influenced by a set of rules, laws, and principles that you can use.